Unify Your Apple Mobile Ecosystem with IENTERPRISE©
Clarity, Efficiency, and Proactive Support
IENTERPRISE© by Streamline provides clear visibility and reporting on the health of your devices across your entire mobile ecosystem. This proactive approach ensures that issues are quickly and simply resolved, reducing downtime and costs, and increasing efficiency. By capturing the right data at the right time, IENTERPRISE© offers a single, intuitive dashboard for comprehensive visibility.
Our mission is to unite teams, departments, and organisations, making your Apple ecosystem work seamlessly. Streamline is process-oriented and support-focused—and we ensure your mobile deployment is scalable and secure. By reducing support and development costs and ensuring consistency, Streamline enhances overall performance and reliability. Embrace a unified, efficient, and effective approach to managing your Apple ecosystem.
Key Features Include:
Equipping support personnel with single-pane-of-glass tools and processes to shorten mean time to resolution and increase first-call resolution rates
Monitoring all platforms in the Mobile Ecosystem to identify issues and pinpoint root causes easily
Maintaining OS and application versions for device security and performance
Eliminating provisioning inconsistencies and seamless integration with MDM solutions
Site Manager©
Support in the hands of the user
The Single Pane of Glass tool provides a comprehensive view of the device health of your entire mobile ecosystem. It is a role-based tool for front-line workers that enables a quick assessment of device, app, and accessory health in one place. Site Manager© facilitates swift issue resolution, empowering users to provide support to their teams without reliance on the
IT Helpdesk.
Site Manager© streamlines front-line operations while providing essential data to Store Operations and IT.
Key Benefits
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Provide front-line workers with easy-to-follow issue resolution steps, which will reduce support costs and lead to fewer Support Desk calls and tickets.
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Maximize productivity by enabling quicker diagnosis and faster Mean Time to Resolution (MMTR) through automated ticketing.
Key Features Include:
Open API framework for easy integration with existing tools
Customizable dashboards
and KPI frameworks
Monitoring and alerting system
to ensure uptime
Notifications messaging tool
Self-service ticketing tool
Multi-lingual support
Enterprise Manager©️
& Smart Support©️
Work Smarter, Not Harder
The Enterprise Manager© and Smart Support© tool provide support teams with insight into the entire mobile ecosystem, enabling them to diagnose and resolve issues quickly. Enterprise Manager© provides intuitive, comprehensive analytics dashboards, and Smart Support© means support teams no longer need training on multiple systems, as it provides all the necessary details in one place with a straightforward display and actions.
Save Time & Money
Enterprise Manager© and Smart Support© drastically decrease the mean time
to resolution (MMTR) for support tickets, increasing ROI and maximizing
end-user productivity.
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Reduce average support desk call times
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Increase first-call resolution and decrease mean time to resolution
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Faster diagnosis and root cause analysis to avoid systemic outages
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Pinpoint escalation paths to Tier 2 and 3
Key Features Include:
Multi-lingual support
One-click issue resolution
User-friendly interface requiring minimal training
Open API framework for easy integration with existing tools
Monitor everything
in your mobile ecosystem, including mobile devices, network appliances, printers, and payment devices
